When is a press release not a press release?

The term “press release” is a whopper of a misnomer. The public communication we call a “press release” hasn’t simply been a message to the media for a long time. Now, though, the web makes the term virtually meaningless. So many different people and audiences other than the media can access our press releases in [...]

Online Media Echo Chamber Tries and Convicts Domino's

I’m skeptical about the supposedly major damage done to the Domino’s brand by a gross YouTube video a couple of its employees made showing them sneezing on a sandwich and doing other inappropriate food-handling things (you can search for the video online if you want). Soon after the video hit YouTube and started to make [...]

The Great Thing About Twitter: You Can Lurk Before You Leap

One thing to understand about Twitter: you can follow someone without their permission, unless they have set their profile so that they have to approve you [which is rarely the case]. This means that you can get someone’s Twitter handle, find them on Twitter and click “follow” and if it doesn’t give you the privacy [...]