Press Release Writing Tips From the New York Times

It’s not everyday that our friends at the New York Times offer press release writing tips, but they did so today in a story headlined, “Need Press? Repeat: ‘Green,’ ‘Sex,’ ‘Cancer,’ ‘Secret,’ ‘Fat’” The Times took as a starting point a press release about the alleged toxicity of shower curtains to explain how PR agents [...]

A Case of Extraordinary Customer Service

This is a little weekend item about Maui Jim, the sunglass maker. I’ve had Maui Jims for several years now, but I continue to be blown away by their commitment to customer service and how it makes me feel about their brand. They’re not cheap (mine cost about $200 and they can run much more [...]

Job-Hungry Journalists Turning to PR

There has always been a steady stream of media people making the career transition into PR. But with the serious financial and business model problems plaguing most major media, journalists who once looked down their noses at what they call “the dark side” are starting to think that things might not be so bad over [...]

KMart CMO Takes A Courageous Step For What He Believes

It’s not every day you see someone walk the talk. There’s a lot of posturing out there in the business world, a lot of saying one thing and doing another. Not so with KMart CMO Bill Stewart. Make that soon-to-be-ex-CMO Bill Stewart. Stewart announced last week that he will leave the retailer on June 30 [...]

Comparing the Benefits of Trained Versus Untrained Bloggers

Here’s a follow-up on Monday’s Catching Flack post about whether it’s better or worse for PR that bloggers are now being offered journalism training from the Society of Professional Journalists. The vote so far on the poll: 14 for trained bloggers, 3 for untrained. I was glad to see some people vote for “untrained” — [...]

In Firing Their Manager, Mets Prove That Timing is Everything

Everyone in New York, and every baseball fan, knew the Mets were going to announce the firing of under-performing manager Willie Randolph. It wasn’t a matter of if, but when. It turned out that when was at 12:15 am early Tuesday morning on the West Coast, which was 3:15 am back where it mattered, New [...]

Why Bother Being Two-Faced?

Grocery store giant Safeway found itself between a rock and a hard place yesterday, and it didn’t do a very good job wiggling its way out. Here in San Francisco, there was an event to talk about corporate efforts to reduce smoking. Safeway participated and announced that it would ban smoking in and around its [...]

Are Better Trained Bloggers Better For PR?

Blogs are the Wild West of new media opportunities for doing PR. Unlike old media, run by journalists with decades of experience and set ways of doing things, blogs are in their infancy, and even the ones run or written by former old media journalists are more or less unburdened from following the ethics and [...]

More McClellan Fall Out: I Told You So

Leave it to a lawyer-turned-journalist to be the one to take the bait and use the Scott McClellan tell-all as an opportunity to rip the PR industry. I told you this would be one of the consequences of McClellan’s sell out. It happened on CBS Sunday Morning [I resisted posting this all week but felt [...]

This Just In: Sex Still Sells

In case you were wondering whether the world has gone completely safe and prudish, we bring you this blog post from EW.com: To Publicist: No Need to Call and Ask If I Am Feeling Sexy The client: R&B singer Scott Gertner The PR pitch: a package labeled “Sexy Music Inside” and the message: “When was [...]

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